FAQ

Deliveries

How long do your deliveries take?
The estimated delivery times are shown on each product page.  We'll email you each step of the way to keep you informed.

How much does it cost to deliver...?
This varies depending on the manufacturer, weight, size and location.  This is automatically calculated when you add items to the shopping cart.

Do you deliver to the Northern Ireland?
Yes we do, but our transport charges incorporated in the site do not cover that area, please contact us for other rates.

Do you deliver to Guernsey?
Yes we do, but our transport charges incorporated in the site do not cover that area, please contact us for other rates.

Do you deliver to the Highlands?
Yes we do, but our transport charges incorporated in the site do not cover that area, please contact us for other rates.

Do you deliver to the France?
Yes we do, but our transport charges incorporated in the site do not cover that area, please call us for other rates

Using the Website

Do I have to register?
No you do not have to register but if you do we will keep you up to date with any developments to the site & any special offers.

Can I print off the planning checklist?
Yes most of our info is supplied in PDF, including the planning checklists, Coshh data sheets, Technical Data Sheets & Product Brochures are there for you to download & print free of charge at your will.

Do you offer a Credit Account?
No sorry, we accept all major credit cards. By prior arrangement you can pay in advance by cheque or cash or with certain orders we may be able to accept cash on delivery, please e-mail us for further details.

I've forgotten my password, can I reset it?
Yes, if you have forgotten your account password then please click here to request a reset.